Terms and conditions

yourwork.place is workplace software for small and medium-sized UK businesses. It can include scheduling, clock-in and attendance, a staff portal, a Workplace Hub, e-learning, timesheets and related tools, as described on the site from time to time.

• Features depend on the plan and on what we have actually shipped. We do not promise capabilities that are still being built.
• Clock-in terminals and other hardware are sold separately and are not included in the software subscription unless we say so in writing.
• Working Time flags on the rota are operational checks, not legal advice. You remain responsible for how you roster people.
• We may change, suspend or withdraw parts of the service to fix issues, improve security, or develop the product. We will try not to do so in a way that is unfairly disruptive.

You must give accurate details when you create a workplace or join as staff. Keep passwords, PINs and join codes confidential. You are responsible for activity on your account, including people you invite.

The workplace owner (or administrators they appoint) controls who can join, what staff can see, and how the workplace is configured. If you leave a business, ask that workplace to remove your access.

A demo is a sample workplace we may grant for a limited time after you request one. Do not put real staff data into it. Access ends when the time runs out, and we may reset or remove it sooner.

Use the service only for lawful workplace management. You must not:

• Misuse clock-in, timesheets or learning records, or try to falsify attendance.
• Upload unlawful, harmful or infringing content to the Hub or elsewhere.
• Probe, scrape or attack the service, or try to access another workplace.
• Use the service to send spam, or to process data you have no right to process.
• Reverse engineer the software except as the law allows.

We may suspend or close an account if these terms are broken, if we have to for legal or security reasons, or if a workplace is abandoned.

You keep ownership of the content and staff records you put into the service. You grant us a licence to host, copy and display that material only as needed to provide, secure and improve the service.

If you are the workplace, you are responsible for having a lawful basis to process your staff’s data (including clock-ins, photos, rotas, leave and learning). Our Privacy Policy explains when we act as controller and when we act as processor.

Software prices are as published on the pricing page, plus VAT. Where a standard rate and a lower introductory price are both shown, new workplaces are collected at the introductory price for as long as that Direct Debit or upfront payment runs. Hardware is priced separately. A website we design and build for you is a one-off fee of £150 plus VAT, agreed before we start, and is separate from the software plan. The full e-learning library is included with Business Plus and above. On other packages it is £10 plus VAT a month, added to the software Direct Debit. Paying upfront adds ten months of that fee to the year’s collection. Paid plans are collected by Direct Debit through GoCardless. Monthly collects the first month when the Direct Debit is set up, then repeats each month. Upfront is one collection for the year, priced at ten months of the monthly introductory fee, and it covers 12 months of service. The introductory price does not step up to the standard rate while that payment continues.

A monthly Direct Debit can be cancelled from workplace Settings, which stops future collections. An upfront payment is a single collection and is not a repeating subscription. We may still contact you about a booking or an account you asked us to set up.

If we agree a paid plan with you, you must pay the fees on time. We may suspend the service for non-payment after notice.

How we use personal data is set out in our Privacy Policy. How we use cookies is set out in our Cookie Policy. Optional cookies are only set if you allow them.

The service is provided with reasonable care and skill. We do not warrant that it will be uninterrupted or error-free, or that it will meet every operational or legal duty you have as an employer.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under English law.

Subject to that, we are not liable for lost profits, lost data, or indirect or consequential loss, and our total liability arising out of the service in any 12-month period is limited to the fees you paid us for that period (or £500 if you have not paid fees).

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek an injunction anywhere.

We may update these terms as the product develops. The date at the top of this page is the current version. If a change is material, we will try to give reasonable notice on the site or by email.

Questions: hello@yourwork.place, or book a call via yourwork.place/book.